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Building Cultural Intelligence with Trisha Carter

Friday
Aug112017

Saved Webinar: Cultural Intelligence and Recruitment

"The Romans thought of themselves as the chosen people, yet they built the greatest army on Earth by recruiting warriors from any background."

---- Amy Chua

What is cultural intelligence and does your recruiter have it?

When it comes to global business the world is our market.  Our competition is global, when we collaborate we often do so globally, so it should come as no surprise that when recruiting, the world is our market, our competition and our potential talent pool.  

With areas of the world trending towards nationalism and isolation, some recruiters may not have this global understanding.  They may prefer to search for candidates close to home, but doing so limits the talent you can choose from.  At the same time, not all candidates will have the ability to work well in all markets.

If you want to make sure that the recruiter searching to fill your roles is skilled to deal with a global market watch this webinar to identify some of the challenges of recruiting across a global market and to learn how a recruiter with high cultural intelligence is more likely to manage the challenge well.  And how to spot a candidate with cultural intelligence as well. 

 

My guest on this webinar is Katherine Mountford, Principal Consultant at the Marsden Group.  Katherine specialises in professional services Marketing, Business Development & Communications recruitment.  She has herself, lived and worked in the UK, Singapore, Hong Kong and now Australia and has worked with clients and candidates working across Asia, the UK, USA and Australia and New Zealand.  She understands the joys and challenges of working globally and has the cultural intelligence to work well within different cultures.  

Monday
Aug072017

Cultural Differences - Respect and Status

‘What do you think are the hardest cultural differences to adapt to?’  It’s a question I’m often asked by coachees and trainees living and working in other cultures.  And the answer is… ‘It depends.’  

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Thursday
Jul132017

5 Ways to Wellbeing for Expats

The discussions about mental health are growing.  That’s good news.  In society and in workplaces we are becoming more comfortable asking R U OK? We are more aware of the risks of overwork, the dangers of burnout from being always available, and the negative impacts of bullying and unsafe workplaces. 

Focusing specifically on expats, we are aware of the increased risks to mental health for workers on overseas assignment.  A 2011 study showed US expats were 2.5 times more likely to

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Thursday
Jun012017

What can neuroscience teach us about the first 30 days in a new job?

Congratulations on your new role!  Get ready to learn. You may have thought you won the role because you have the knowledge, skills and experience required but the reality is the next 30 days will be a time of massive learning of new knowledge, developing new skills and building new experience.

A new job means learning the new organisation - familiarising yourself, not just with the processes, the people and the past, but importantly the organisational culture.  You may also be learning a new location, possibly a new country culture.  And all this learning needs to take place while you prove yourself as the best person for the role by performing effectively. 

This level of learning challenge involves significant work for our brain.  While our brain is an amazing organ, with billions of nerve fibres working to fulfil an extensive array of functions, storing the equivalent of a petabyte of data; the pre-frontal cortex - the part of our brain responsible for conscious thought (learning, understanding, memorizing and remembering) - is a relatively small component and is very energy hungry. And a new job means the pre-frontal cortex is constantly stimulated by new information that needs to be noticed, recognised, understood, remembered or sometimes ignored.

The risk of focusing on novel but not helpful information is high, as is the risk of overwhelm from new information.  This can lead to low retention and to brain exhaustion depleting our ability to make good decisions as the day goes on.

So, what can we do to help and support our brain in the learning process?

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Friday
Feb242017

Civility and Culture

Our brains are sensitive things.

We see a colleague being spoken to rudely and our amygdala responds instantly, alerting the hypothalamus to flood our brain and our body with chemicals to prepare us for action.

Our focus narrows, our heart pounds, we breathe faster. We are in stress response mode.

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