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Building Cultural Intelligence with Trisha Carter


The changing nature of our teams -and our work

One thing that is quickly becoming a truism is that the workplace expectations of yesterday and today will be very different from those of tomorrow.

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Unconscious bias – what do we know about it and what can we do about it?

Unconscious bias is a topic generating real interest.  Perhaps, we are interested because the idea of such bias is both frightening and reassuring.  Frightening because if it is unconscious, how are we to avoid it?  Reassuring because, at some level, we may perceive unconscious and unintended bias more preferable to intentional and conscious bias.   

So what do we know about it?

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Families Matter

Families matter.  Yours, mine – the families that make up our society – they all matter.

In the world of corporate global mobility families are often seen from a problem perspective.  

The 2015 Brookfield Global Mobility Survey reported, “‘Family concerns’ was the single most noted reason
 for assignment refusal. In addition, respondents
 cited it as the top reason for early assignment return and the third most commonly noted reason for assignment failure.”

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Benefits of Diversity

Surprisingly there are still many people in the business world who are not really open to welcoming a diverse group to the business table.

There’s no doubt that diversity can bring some challenges and that’s often where the conversation starts. But I’ve always hated the problem-oriented approach.  In this blog I want to focus on the benefits of a diverse group.

What can we gain if our organisations do what needs to be done to support and develop diversity?

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Communication – Aussie Slang

Language is central to communication and also to cultural identity.  

So it’s no surprise that we adapt our language with our culture.  In Australia the English spoken may be difficult for new arrivals to understand.  Accent, indistinct pronunciation, slang and diminutives can take some getting used to.

If you are expecting colourful metaphors and similes (“mad as a cut snake”, “flat out like a lizard drinking” “a face like a robber’s dog”) you may be disappointed if you are working in the business environment in Sydney or Melbourne. 

But listen out for Aussie abbreviations, which will be heard often.  This video covers many of them.


And if you are interested in improving your global communications skills take a look at our upcoming webinar.