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Tuesday
Jun232015

Living with uncertainty

One of the critical skills needed in today’s world is the ability to live with uncertainty.

Our brains seek certainty.  We want to understand what is happening around us, and to predict what will happen in the future.  At some basic level we feel that certainty equals safety and is a route to success.

The reality is we live in an uncertain and complex world.  Business, technology and social changes are happening faster than ever before.  Today’s leaders need to be comfortable with uncertainty and open to complexity. 

The desire to dumb things down with simple slogans may be tempting but it doesn’t equip us for effective operation in a diverse and complex world.  

So what can we do when we are overwhelmed by the uncertainty? When the world around us thinks differently, with different rules and values than the one we grew up in.  When the projects we are working on stall due to global pressures or the complexities of red tape in a different region.  When the move we are being prepared for is halted due to contractual issues or visa changes.

Focus on the now

Ask yourself what is happening here and now?  Look outward at the current situation and the events unfolding around you.  Take moments to appreciate where you are right now.  Think about the decisions and actions you can take today –the short-term plans you can implement.  Focusing outward will protect against a tendency to ruminate, to allow worry or anxiety to dominate your thinking. 

Approach uncertainty with curiosity

Switch your thinking to a curious perspective.  Ask yourself questions that begin with; “I wonder what…”  “What would it be like to ….?”  “What might be…?” Thinking with curiosity will enable you to be more creative and to think more generously about those who may be impacting on your situation. 

Take a balanced view

It is easy to blame and judge others, - an organization, a country or even a global region - for the delays or uncertainties we may be facing.  Be careful about the critical stories you or others may be telling.  Instead using the curious thinking above, consider the situation from a different perspective. This will move us from potentially negative perceptions of future critical stakeholders to a more empathetic perspective. 

Take a longer-term view

Imagine yourself in four or five years looking back on this period of uncertainty.  What advice would your future self give to your current self?  What will you most appreciate about this time when you look back?

Give support where needed

Tolerance for ambiguity is a variable personality trait.  Some people find it easier than others. Consider your own levels and acknowledge what you find easier or more difficult.  Look for those members in your team, or your family, who may be struggling more than others and give them support and encouragement as they learn to increase their mental agility.

Uncertainty can be frustrating and difficult.  Gaining the ability to dance with uncertainty can increase our psychological flexibility –a critical skill that will support in many challenging situations. 

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