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Building Cultural Intelligence with Trisha Carter

Wednesday
Mar162011

When a house is a doorway to a culture

How important is the house you live in to your satisfaction with an overseas assignment?

Intuitively we would say of course it’s important!  Just how important was shown in research conducted by Dr Anne P Copeland of the Interchange Institute last year which found feeling settled in their homes was consistently related, not just to the expatriates’ positive perceptions of the assignment but also to their mental health, their happiness levels, their loyalty to their employers and their intention to accept future overseas assignments. 

This research raised a number of interesting issues around homes, highlighting the importance of making the right choice of home, settling in quickly, and the style of house which influence assignment satisfaction.  Many of these factors impact on organisational aspects such as housing policies, or strategies expats and those assisting them can adopt to encourage a more positive overseas assignment experience. 

But one factor leapt out at me. 

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Thursday
Mar032011

Productivity down as home hurts

I haven’t been very productive this past week. 

Too often I’ve started things and been distracted or completely forgotten what I was supposed to be doing.

It’s a common response to shock so my academic brain isn’t surprised. 

My heart has been in Christchurch. 

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Saturday
Jan222011

This wasn’t what I signed up for 

When the early days of an overseas posting go wrong

In the past month massive floods have inundated many areas of Australia. 

In Queensland alone the flood zone covers an area larger than France and Germany combined, or for those of you in the USA, an area greater than the state of Texas.   97 towns or cities have been affected by flooding or isolation. Since Christmas Eve tens of thousands of houses have been flooded to varying degrees with many uninhabitable. Around 6,000 people have moved to evacuation centres.  As at January 21st 33 people have lost their lives with more still missing. 

These are the facts that describe much hardship and sadness for thousands of people. 

Like most people in Australia my thoughts and prayers are with those I know who are affected as well as those we have met through the tragedies shown through the media. 

In addition my thoughts are also with those expats who I know will have recently arrived in Australia to begin work with their employers, to set up their homes and establish their families in their new locations.

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Friday
Dec172010

Manage the stress of moving

So you’re moving! A new location, a new home, new places to explore, new friends, a new job. Exciting and challenging at the same time. Your home is for sale or being prepared to rent. Belongings need to be sorted, discarded, packed or stored. And the do-list with 1000 items is constantly demanding your attention.

Yes, moving can be stressful. Even when you are 100% positive about the move, the things to be done can become overwhelming. And the emotional side of saying goodbye and leaving can be difficult. If you are less than positive about the move, perhaps feeling it is a move that has to be made to meet the needs of a partner or work requirements, then the stress can be even higher.

How can we manage these challenges to relieve some of the stress?

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Friday
Nov122010

Bridging the distance in times of sadness

There are times when electronic communications don’t go anywhere near to making up for the face-to-face, walk alongside you, and give you a hug sort of communications. Sometimes it’s celebrations.

My Mum’s 70th birthday party was while I was living in China and we had to make a choice to be back in New Zealand for that celebration or my brother’s wedding. We missed Mum's birthday. Even the annual celebrations can be tough, Christmas, Thanksgiving, Spring festival - times I have wished - or seen friends wish - for “home”.

But I think in many ways, the sadder times are even harder. When you can’t be there for the funeral of a loved one, or to help someone who is ill, or to share the load with those experiencing the clean up after disasters then it really hurts. In the last couple of months as my Dad has been ill, two of my favourite Uncles have died and earthquakes have rocked one of the places I call home I have wished I could do more than send my love, donate, or call to chat.

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